Learning with us explained

On Course South West will meet you at your starting point, whatever this is.

You will be able to learn flexibly around your commitments and you will progress with On Course South West to have impact in your life.

The Top Ten benefits of learning at On Course South West

  1. Small, friendly groups where everyone is aged 19 or above

  2. Learning is flexible, rewarding and enjoyable

  3. Every learning journey is personalised to your needs

  4. Our learners develop confidence and skills as well as knowledge and this has increased over the past 3 years

  5. Courses are FREE to those eligible and extra learning and financial support is a priority for those struggling

  6. Our costs offer real value for money, costing half the price of our competitors

  7. Our staff are happy, highly trained, well-qualified, enthusiastic and committed to your progress

  8. Many of our learners go on to progress in employment, further study or new careers

  9. We offer you a high quality service that is regularly scrutinised as part of Plymouth City Council

  10. We are up to date and responsive to local economic recovery and local skills needs as part of Plymouth City Council

What our learners say (Learner Satisfaction Survey 23/24 Term 1)

  • 93% rated their course Good or Excellent in meeting their expectations

  • 98% would recommend On Course South West

  • 100% rated the quality of support they received as either Good or Excellent

  • 100% of learners felt safe learning with On Course South West

  • 95% rated our teaching style and delivery as Good or Excellent

Giving us your feedback

Giving us your feedback

At On Course South West, monitoring the learner experience is crucial to make sure that everyone feels included and has equal access to all courses available. We also want to know that your experience is useful and helps to meet your needs.

Below are the main activities which take place within OCSW to improve and measure learner engagement and capture feedback:

• Learner Voice activities

• Targeted Surveys

• Feedback forms

• Course Evaluation Surveys

We will use your comments and suggestions to help us change and improve programmes, as well as to develop new programmes in response to need.

 Your feedback is important to us and you do not have to wait until the end of your course to give us your views. If you have a story to tell, please contact our Learning Services Team at info@oncoursesouthwest.co.uk or call 01752 660713.